Customer care Representative Check ‘n Go Allied Advance Loan

Customer care Representative Check ‘n Go Allied Advance Loan

Customer support Representative- Check ‘n Go/Allied Advance Loan

Would you enjoy supplying service that is excellent building enduring consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your job? Have you got curiosity about being part of an industry-leading economic services business? Isn’t it time which will make your following move? If that’s the case, we wish to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates are in one’s heart of everything we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial group of organizations. Every day in metropolitan areas and towns around the world, they have been greeting clients, processing loan requests, responding to inquiries about items, advertising new services, and much more — all because of the aim of delighting our respected clients. We offer money solutions for genuine people and attempt to function as the very first option for everyday economic solutions. We people concentrate on building relationships to make sure customer requirements are now being served utilizing the most useful items we are able to provide.

Essential Duties:

  • Relationship management: place our customers in the center of every thing we do. Exemplify our product product Sales culture. Serve and educate clients regarding the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if not able to resolve the issue directly utilizing the customer.
  • Cash control: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money management demands. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product sales reports at end of time and assist with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, consumer applications, demands or any other issues. Put customer that is outgoing and collection telephone phone calls relative to federal laws and shop working procedures.
  • Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop look (external and internal) is maintained to business requirements. Help in the execution of most business marketing plans and programs, ensuring accurate and prompt set-up, exemplary execution and within founded due dates.

Minimal Education and Enjoy Forced:

  • Couple of years sales that are previous customer support experience chosen.
  • Couple of years cash maneuvering experience chosen.
  • Should have own private dependable transport in compliance with posted policy and procedure. This might NOT add transportation that is general public transport from household or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the business.

Real Demands:


Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance policies), a substantial premium time off system, 401k retirement plan, tuition reimbursement, and a work environment that is engaging.

About Axcess Financial:

Our company is an independently held company headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to undertake their individual funds whenever, where and just how they desire. It is our objective to have individuals the cash they want whenever it is needed by them. We be sure we achieve this in a real method this is certainly accountable and in their means.

Dedication to Diversity:

Axcess is invested in employing and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making decisions without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other protected course.

This publishing is supposed to spell it out the basic nature regarding the work likely to be done and it is maybe maybe not a thorough listing of all duties, duties and abilities needed for the career.

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